According to the Bureau of Consumer Protection, and FDA, there are several pharmaceutical and medical goods that are included in the list of non-returnable items. The document mentions as well that a consumer has full rights to exchange returnable products only in case they do not satisfy in shape, size, style, color or other valid reasons that can be proven. Note, other reasons should be approved by the retailer who sold one or another product. In particular, this measure exists to ensure a good was not spoiled by the customer himself.
The FDA approved the list of the following pharmaceutical/medical/cosmetical goods, even of good quality that is not subject to exchange or return:
My Canadian Pharmacy is always ready to make advances with all the clients.
For this purpose, one can return the following items in case they are of good/poor quality or in case of the delivery/distribution violation from a pharmacy or deliver company side:
Please, in case of receiving such pharmaceutical products, make sure to contact us as soon as possible.
If you received a parcel with goods of poor quality or you found out that a drug has a defect, send us to email to firstname.lastname@example.org. Please, mention in the email — RETURN. Attach a photo of the defect, label, and packaging. After, you will be contacted by one of our representatives for a follow-up. Keep in mind, you can return a product only within two weeks. All the inquiries received after are not subject to exchange.
Money is returned by bank transfer specified and mentioned during the registering process by the customer. Refunds take averagely up to one week after receiving the defected goods to the warehouse.