The Student Advice Service is the only independent advice and information service exclusively available to Oxford University Students. The service is staffed by a full-time manager and two part-time Advisors.

Cate Hemingway, OUSU Student Advisor

Cate Hemingway, Advice Service Manager

Email: advice@ousu.ox.ac.uk

Phone: 01865 (2)88466

Cate is the Manager of the Student Advice Service. Cate studied at Keele, Cambridge, London and Oxford where she gained a D.Phil. Cate has worked as an assistant junior dean and was MCR President at both Oxford and Cambridge. For over twenty years, Cate has worked in a variety of advice services in the public, private, independent and university sectors and is a qualified and registered social worker and psychologist. Cate's areas of expertise include student parents, academic issues, eating disorders, harassment, mental health issues, addiction and sexual abuse. She is happy, however, to help you find a solution whatever the issue.

Sophie Swain, Student AdvisorSophie Swain, Advisor

Email: advice@ousu.ox.ac.uk

Phone: 01865 (2)88466

Sophie Swain is a part-time Advisor who joined the Service in 2014. She completed her undergraduate degree at Lancaster University and was a member of her college's JCR welfare team. She has worked in a variety of roles in the public, charity, arts and education sectors. She has lived in the UK and Spain. Her specialisms include issues around academic concerns, sexuality/sexual health, mental health and sexual abuse but she is happy to help with anything that is troubling you.
 

Nicky Reed, Student AdvisorNicky Reed, Advisor

Email: advice@ousu.ox.ac.uk

Phone: 01865 (2)88466

Nicky Reed is a part-time Advisor who joined the Service in January 2016. She completed her undergraduate degree at Oxford Brookes University. She has worked in a variety of Advisor roles in the education sector including the FE and international sectors. Her specialisms include issues around disability and mental health, housing, harassment, partnership violence and general welfare problems that impact on students academic life, but she is also happy to speak with students about any concerns they may have during their time at the University.

How to speak to an Advisor

  • Email advice@ousu.ox.ac.uk
  • Telephone 01865 288466
  • Visit us at 2 Worcester Street Oxford OX1 2BX
  • Drop in Mondays 10am-12 noon; Wednesdays: 12-2pm;
    Friday 2pm-4pm

Student Advice Service Policies

Find out more about us and our procedures by reading our policies.

Code of Practice
Confidentiality
Complaints 
Data Protection
Equality and Diversity
Exclusion
Service Standards